WE ARE HIRING

To check out our openings please click the links below. To apply, call 269-323-1954.

JOB TITLE: Office Receptionist

BASIC PURPOSE:
The Receptionist is responsible for answering calls, scheduling appointments, follow-up calls, and preparing files for client records. This work requires good customer service skills, organizational and time management skills, and the ability to exercise good judgment and take initiative based on knowledge gained through experience. 

  1. PRINCIPAL ACCOUNTABILITIES:
    Clinical Support

    1. Provides customer services to clients or visitors with a positive and helpful attitude

    2. Answer phones, schedule referrals and enter the information into the EMR system

    3. Assist with the initial intake paperwork including scanning documents to save into our system

    4. Ensure clinical folders are prepared for initial intakes

    5. Make reminder calls and follow-up phone calls as needed

    6. General filing and labeling
       

  2. General Administrative duties

    1. Assist in safety and light cleaning of the office

    2. Perform general office work

    3. Review, open, and distribute mail

    4. Check voicemail messages and respond accordingly

    5. Perform other duties as assigned

POSITION SPECIFICATIONS/SCOPE:
MINIMUM EDUCATION/EXPERIENCE REQUIRED:
High school diploma required. Good oral communication skills. Works well with all people and is able to effectively work in a fast paced multicultural environment. Must be recovery-based oriented [as appropriate], person-centered and culturally competent.

Knowledge of modern office procedures, materials and equipment, including Google Suites, Microsoft Office Software, and other software programs as needed to perform the job. Proficient in the use of email and internet protocols. Knowledge of correct English usage, spelling and punctuation, business letter format and principles of good letter writing with the ability to proofread other individuals' writing. Experience in a medical office setting is helpful.

EQUIPMENT AND SOFTWARE USED:
General office equipment, Xerox Machine, Google Suites, Microsoft Office and EMR system.

Job Type: part-time with potential for full-time

Wage: $12 - 13.50 depending on experience

JOB TITLE: Mental Health Therapist Associate

PRINCIPAL ACCOUNTABILITIES:

1. Provide clinical services:

  •  Conduct comprehensive initial assessment of client’s needs, strengths and abilities.

  •  Make treatment recommendation based on needs, strengths and abilities.

  •  Request service authorization for needed services and/or make appropriate referrals when needed.

  •  Develop initial treatment plan with the client through the Person-Centered-Planning process.

  •  Complete all required paperwork in a timely manner. This include assessments, treatment plans, progress notes, consultations, periodic reviews, yearly assessments, transfer summaries, peer reviews, closings and any other report due.

  • Demonstrates the ability to help individuals improve coping skills and support systems.

  • Provide crisis intervention to clients in distress or at risk of hurting self or others.

2. Be aware of community resources that will support client through:

  • Make appropriate referrals when client would benefit from services not provided by this agency.

  • Demonstrates the ability to assist individuals improve functioning, advocate for client’s needs and provide needed supports and/or make appropriate referrals.

  • Encourage and facilitate clients to utilize services and support systems outside the mental health system to support independence and community integration.

Education and Experience

Master’s Degree in Social Work or related field with licensure in the State of Michigan as a Social Worker (LMSW), limited license in psychology (LLP), or licensed as a professional counselor (LPC) from the State of Michigan. . LLMSW or LLPC will be considered and supervision for full licensure may be provided in return for an employment commitment of 3 years.

Essential Function

This position will be knowledgeable about and actively support: 1) culturally competent, recovery-based practices; 2) person-centered planning as a shared decision making process with the individual, who defines his/her own life goals and is assisted in developing a unique path toward those goals; and 3) a trauma informed culture to aid individuals in their recovery process.

Compensation

Based on Experience Level, licensure requirements